Terms of service

Custom Talking Pet AI Video Production

Effective Date:

These Terms of Service ("Terms") govern the relationship between Pup Culture
Dog-U-Mentaries LLC ("we," "us," or "our") and the customer ("you" or "the Client") regarding
the creation of custom AI-generated pet videos, greeting cards, and documentaries (the
"Services").

By purchasing our Services, you agree to be bound by these Terms.

1. Description of Services

We provide creative video production services utilizing artificial intelligence (AI) technologies
and traditional visual effect techniques to animate, voice, or otherwise enhance images and
videos of pets provided by the Client. The final product is a digital video file ("the Media").

2. Client Responsibilities & Asset Ownership

Source Content: You represent and warrant that you are the legal owner of the pet featured in the provided assets (photos/videos) or have express permission from the owner to use their likeness.
Copyright Warranty: You warrant that you own the copyright or have a valid license for all images, music, or text you provide to us. You agree to indemnify Pup Culture Dog-U-Mentaries LLC against any third-party claims of copyright infringement related to assets you provided.

3. Intellectual Property Rights

The Media: Upon full payment, we grant you a non-exclusive, perpetual, worldwide license to use the Media for personal, non-commercial purposes (e.g., social media sharing, personal websites, family viewing).
Commercial Use: Unless a "Commercial License" is purchased separately, you may not resell the Media, use it for paid advertising, or use it for any revenue-generating activities.
Ownership: Pup Culture Dog-U-Mentaries LLC retains ownership of the underlying AI prompts, custom-trained models, and project files used to create the Media.

4. AI Limitations & Creative Nature

Expectation of Variance: You acknowledge that AI generation is an inherently unpredictable process. While we strive for high-quality likenesses, the Media may contain "hallucinations" or artifacts (e.g., slight anatomical inconsistencies or stylistic variations).
Artistic Discretion: Creative decisions regarding voiceovers, animation style, and narrative flow are at our sole professional discretion unless explicitly detailed in your order.

5. Payment, Revisions & Refunds

Payment Models:
- Standard Items: Full payment is required upfront for greeting cards and fixed-price packages.
- Custom Projects: A 50% non-refundable deposit is required to begin production, with the remaining 50% due upon approval of a watermarked preview.
Refund Policy: Due to the custom, labor-intensive nature of AI video production, all sales are final once production has commenced.
Revisions: Each package includes 1 round of minor revisions. Major changes to the original brief or requests for new source assets will incur additional fees.

6. Portfolio & Marketing Rights

Unless you explicitly opt out in writing at the time of purchase, you grant Pup Culture Dog-U-Mentaries LLC a royalty-free license to use snippets or the full version of the completed Media in our professional portfolio, social media, and marketing materials to showcase our services.

7. Data Privacy & Retention

Storage: We will retain your source assets for the duration of the project. Once the final Media is delivered, we reserve the right to delete source assets from our servers after 30 days.
Privacy: We will not sell your pet’s data or your contact information to third parties.

8. Prohibited Content

We reserve the right to refuse service for any request that:

Involves human deepfakes without express consent.
Depicts animal cruelty, gore, or offensive/hateful themes.
Violates the Terms of Service of our third-party AI tool providers (e.g., Runway, Kling, HeyGen).

9. Limitation of Liability

Pup Culture Dog-U-Mentaries LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Media. Our total liability is limited to the amount paid for the specific Service in question.

10. Governing Law

These Terms are governed by the laws of the State of Texas.

Contact Information:
For questions regarding these Terms, please contact:
pupculture.dogumentaries@gmail.com
www.dog-u-mentaries.com